Terms & Conditions
These terms of service constitute a legally binding agreement (“The Agreement”) between you and Oar App. This Agreement governs your use of the Oar application, website, contact center and technology platform (collectively, the “Oar App Platform”).
Please read this agreement carefully before accessing or using the Oar App Platform. If you do not agree to be bound by the terms and conditions of this agreement, you may not use or access the Oar App Platform.
1.1 Your access and use of the Oar App Platform constitutes your agreement to be bound by this Agreement, which establishes a contractual relationship between you and Oar App. Oar App may immediately terminate this Agreement with respect to you, or generally cease offering or deny access to the Oar App Platform or any portion thereof, at any time for any reason without notice.
1.2 Supplemental terms may apply to certain Services (as defined below), such as policies for a particular event, loyalty programme, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, this Agreement for the purposes of the applicable Services. Supplemental terms shall prevail over this Agreement in the event of a conflict with respect to the applicable Services.
1.3 Oar App may amend this Agreement from time to time. Amendments will be effective upon Oar App’s posting of an updated Agreement at this location or the amended policies or supplemental terms on the applicable Service. Your continued access or use of the Oar App Platform after such posting constitutes your consent to be bound by this Agreement, as amended.
2.0 The Oar App Platform
2.1 The Oar App Platform provides a digital network where persons (“Customers”) who seek home services (“Services”) can be matched with persons (“Oar App Workers”) who can provide the Services. Each User shall create a User account that enables access to the Oar App Platform. Any decision by a User to make use of or accept Services is a decision made in such User’s sole discretion. Each Service provided by an Oar App Partner or other third party provider to a User shall constitute a separate agreement between such persons.
2.2 Materials posted on the Oar App Platform are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Oar App Platform, or by anyone who may be informed of any of its contents.
2.3 We aim to update the Oar App Platform regularly and may change the content at any time. If the need arises, we may suspend access to the Oar App Platform and the Services or close them indefinitely. Any of the material on the Oar App Platform or the Services may be out of date at any given time, and we are under no obligation to update such material.
2.4 You acknowledge that neither Oar App nor its affiliates function as a service provider, or own any business that act as service providers and that all such services are provided by independent third party contractors who are not employed by Oar App or any of its affiliates.
3.1 Subject to your compliance with this Agreement, Oar App grants you a limited, non-exclusive, non-sub-licensable, revocable, non-transferable license to:
3.1.1 Access and use the Oar App Platform on your personal device solely in connection with your use of the Oar App Platform; and
3.1.2 Access and use any content, information and related materials that may be made available through the Oar App Platform, in each case solely for your personal, non-commercial use. Any rights not expressly granted herein are reserved by Oar App and Oar App’s licensors.
4.0 Third Party Services and Content.
4.2 These third party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Oar App Platform in any manner. Your access to the Oar App Platform using these services or applications is subject to terms set forth in the applicable third party beneficiary’s terms of service.
5.0 Oar App Platform Ownership.
5.1 The Oar App Platform and all rights therein are and shall remain Oar App’s property or the property of Oar App’s licensors. Neither this Agreement nor your use of the Oar App Platform convey or grant to you any rights:
5.1.1 In or related to the Oar App Platform except for the limited license granted above; or
5.1.2 To use or reference in any manner Oar App’s company names, logos, product and service names, trademarks or services marks or those of Oar App’s licensors.
Use of the Oar App Platform
6.0 Worker Accounts.
6.1 You can submit a sign-up request for worker registration. Your request may be approved or rejected after it is scrutinized.
6.2 You can submit a request to work in only one category among the list provided.
6.3 The worker shall be bound to uphold the standards and terms and conditions of the platform.
6.4 The worker will make himself/herself available to get the client’s job.
6.5 The worker shall be liable for any loss incurred during the course of the work. And if there is a complaint, it will be redressed by him.
6.6 If the work has to be redone on the customer’s complaint, the worker will be bound to re-visit and redo the work
6.7 The worker will be bound to reach the destination as per the instructions of the customer.
6.8 In order to use most aspects of the Oar App Platform, you must register for and maintain an active personal Worker account (“Account”). Account registration requires you to submit to Oar App certain personal information, such as your name, address, mobile phone number, gender and age. You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information may result in your inability to access and use the Oar App Platform, including your ability to request access to your personal information or to opt in or out of marketing preferences, or Oar App’s termination of this Agreement with you.
6.9 You agree to maintain the security and secrecy of your Account username and password at all times. You agree and understand that you are responsible for all activity that occurs under your Account, even as a result of loss, damage or theft of the device through which you access the Oar App Platform.
6.10 Unless otherwise permitted by the Oar App in writing, you may only possess one Account.
7.0 Worker Requirements and Conduct.
7.1 The Oar App platform does not allow the workers to get registered under the age of 18. Worker must have a registered national identity card.
7.2 Worker must have a PTCL registered sim on your name.
7.3 Worker must have valid certificate of covid vaccination.
7.4 Worker need to provide 3 references, which can verify his credentials.
7.5 Worker need to provide a recent paid utility bill to verify his residential address.
7.6 Worker need to provide police certificate mentioning his character.
7.7 Workers are bound to process jobs at promotional/discounted rates.
7.8 You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Oar App Platform, and you may only use the Oar App Platform for lawful purposes. You shall not, for the avoidance of doubt, use the Oar App Platform to transport, facilitate or procure the transport of illegal or banned substances or items. You will not, in your use of the Oar App Platform, cause nuisance, annoyance, inconvenience, or property damage, whether to an Oar App Partner, other third party provider or any other party. In certain instances, you may be asked to provide proof of identity to access or use the Oar App Platform, and you agree that you may be denied access to or use of the Oar App Platform if you refuse to provide proof of identity. Failure to comply with the terms of this section or of section 5 may result in our taking certain actions against you, including but not limited to:
7.8.1 Immediate, temporary or permanent withdrawal of your right to use the Oar App Platform
7.8.2 Legal action against you including proceedings for reimbursement of all costs on an (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
7.8.3 Disclosure of such information to law enforcement authorities as we feel is necessary and/or
7.8.4 Immediate, temporary or permanent removal of any posting or material uploaded by you to our Service.
8.1 By becoming a User, you agree to receive communications from us, including via email, text message, calls, and push notifications. You agree that texts, calls or pre-recorded messages may be generated by automatic telephone dialing systems (where allowed by and in compliance with local law). Communications from Oar App, its affiliated companies and/or Oar App Partners, may include but are not limited to: operational communications concerning your User account or use of the Oar App Platform or Services, updates concerning new and existing features on the Oar App Platform, communications concerning promotions run by us or our third- party partners, and news concerning Oar App and industry developments. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send.
9.0 Charges and Payments
9.1 15% commission will be taken from the workers for each of his work. Workers will pay commission charges every Monday or any day if it exceeds Rs.1500.
10.0 Restricted Activities
10.1 With respect to your use of the Oar App Platform and your participation in the Services, you agree that you will not:
10.1.1 Impersonate any person or entity
10.1.2 Stalk, threaten, or otherwise harass any person (including other Users making simultaneous use of the Service), or carry any weapons
10.1.3 Violate any law, statute, rule, permit, ordinance or regulation
10.1.4 Interfere with or disrupt the Services or the Oar App Platform or the servers or networks connected to the Oar App Platform
10.1.5 Post information or interact on the Oar App Platform or with respect to Services in a manner which is false, inaccurate, misleading (directly or by omission or failure to update information), defamatory, libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, or illegal
10.1.6 Use narcotics or alcohol
10.1.7 Use the Oar App Platform in any way that infringes any third party’s rights, including but not limited to: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy
10.1.8 Post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or surreptitiously intercept or expropriate any system, data or personal information
10.1.9 Forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Oar App Platform
10.1.10 “Frame” or “Mirror” any part of the Oar App Platform, without our prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other website for any purpose
10.1.11 Modify, adapt, translate, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Oar App Platform or any software used on or for the Oar App Platform
10.1.12 Rent, lease, lend, sell, redistribute, license or sublicense the Oar App Platform or access to any portion of the Oar App Platform
10.1.13 Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, scrape, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Oar App Platform or its contents
10.1.14 Link directly or indirectly to any other websites
10.1.15 Transfer or sell your User account, password and/or identification to any other party
10.1.16 Discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation
10.1.17 Cause any third party to engage in the restricted activities above. In the event that you undertake any of the above while participating in Services, a Oar App Partner shall be permitted to refuse to provide you Services or, if such Services have commenced, a Oar App Partner shall be permitted to refuse to continue to provide you Services.
Disclaimers; Limitation of Liability; Indemnity
11.0 Disclaimer .
11.1 The Oar App platform and services are provided “as is” and “as available”. Oar App Disclaims all representations and warranties, express, implied or statutory, not expressly set out in this agreement, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, Oar App makes no representation, warranty or guarantee regarding the reliability, timeliness, quality, suitability or availability of the Oar App platform, services or any other services requested through the use of the Oar App platform, or that the Oar App platform will be uninterrupted quality, suitability, safety or ability of Oar App partners. You agree that the entire risk arising out of your use of the Oar App platform and services, and any service requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law.
11.2 Oar App and its Affiliates are not responsible for the conduct, whether online or offline, of any User, Oar App Partner or any other third party. You are encouraged to use a reasonable degree of sensibility and caution when interacting with other Users, Oar App Partners or any other third party.
11.3 We are not required to procure insurance for, nor are we responsible for private belongings, including the loss of private belongings as a result of theft or snatching.
11.4 By using the Oar App Platform and participating in the Services, you agree to accept such risks and agree that Oar App is not responsible for the acts or omissions of Users, Oar App Partners, or any other third party.
11.5 You acknowledge that Oar App may have its own insurance coverage from which you may benefit. In the event thereof, you agree to provide proper notification of an insurance claim and accept the benefit of any insurance service provided at your own risk and you hereby acknowledge that Oar App is not acting as a broker in connection therewith, nor does it provide any guarantees, warranties or any other assurances in connection therewith.
11.6 Oar App and its Affiliates expressly disclaim any liability arising from the unauthorized use of your Worker account. Should you suspect that any unauthorized party may be using your worker account or you suspect any other breach of security, you agree to notify us immediately.
11.7 Location data provided by the Oar App Platform is for basic location purposes only and is not intended to be relied upon in situations where precise location information is needed or where erroneous, inaccurate or incomplete location data may lead to death, personal injury, property or environmental damage. Neither Oar App, nor its Affiliates nor any of its content providers, guarantees the availability, accuracy, completeness, reliability, or timeliness of location data tracked or displayed by the Oar App Platform. Any of your information, including geolocational data, you upload, provide, or post on the Oar App Platform may be accessible to Oar App, selected partners and relevant Oar App Partners.
12.0 Limitation of Liability.
12.1 Oar App and its affiliates and its partners shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, lost data, personal injury or property damage related to, in connection with, or otherwise resulting from any use of the Oar App platform or services, even if Oar App has been advised of the possibility of such damages. Oar App and its affiliates and its partners shall not be liable for any damages, liability or losses arising out of
12.1.1 Your use of or reliance on the Oar App platform or the services or your inability to access or use the Oar App platform or the services; or
12.1.2 Any transaction or relationship between you and any Oar App partner or other third party provider, even if Oar App or its affiliates or its partners have affiliates and its partners shall not be liable for delay or failure in performance resulting from causes beyond our reasonable control.
12.2 The Oar app platform may be used by you to request and schedule the services with Oar App partners but you agree that Oar App, its affiliates and other partners have no responsibility or liability to you related to any service provided to you by Oar App partners other than as expressly set forth in this agreement. The limitations and disclaimer in this section 6 do not purport to limited liability or alter your rights as a consumer that cannot be excluded under applicable law.
13.1 You agree to indemnify and hold Oar App, its Affiliates, and other partners and their officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with:
13.1.1 Your use of the Oar App Platform and the Services or services or goods obtained through your use of the Oar App Platform;
13.1.2 Your breach or violation of this Agreement or(iii) your violation of the rights of any third party, including Oar App Partners.
14.1 You agree that any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof or the use of the Oar App Platform or Services (collectively, “Disputes”) will be settled by binding arbitration between you and any relevant Affiliate in your jurisdiction, or between you and Oar App if no other Affiliate is incorporated in your jurisdiction, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you and Oar App are each waiving the right to a trial by jury or to participate as a plaintiff or class in any purported class action or representative proceeding. Further, unless both you and the relevant Affiliate otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” section will be deemed void. Except as provided in the preceding sentence, this “Dispute Resolution” section will survive any termination of this Agreement. This “Dispute Resolution” section applies to all Disputes (as defined below) between you and Oar App and/or any of its Affiliates.
15.0 Choice of Law.
15.1 This Agreement is governed by and construed in accordance with the laws of the jurisdiction in which the relevant Affiliate is incorporated, without giving effect to any conflict of law principles, except as may be otherwise provided in supplemental terms applicable to your region.
16.0 Claims of Copyright Infringement.
16.1 Claims of copyright infringement should be sent to Oar App at info@OarApp.com.
17.1 Oar App may give notice by means of a general notice on the Oar App Platform, electronic mail to your email address in your Account, or by written communication sent to your address as set forth in your Account. You may give notice to Oar App by written communication to Oar App’s email address at info@OarApp.com.
17.2 It is strongly recommended that customers never assign jobs to our registered workers, privately (without involving Oar Application). In case of non-recorded jobs in Oar App Platform, Oar App will not take any responsibility of loss, mishap or dispute.
17.3 In case of product damage during job processing, only repair of the product will be provided. No claim for product price will be entertained.
17.4 Customers may lodge a complaint within 48 hours of completion of work, after which no complaint will be entertained.
17.5 In case of any complaints, you may be asked to provide any kind of proof. You may submit proof in “photo”, “audio” or “video” format. Without any proof, a complaint may not be processed.
18.1 You may not assign or transfer your rights under this Agreement in whole or in part without Oar App’s prior written approval. You give your approval to Oar App for it to assign or transfer its rights and obligations under this Agreement in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an acquirer of Oar App’s equity, business or assets; or (iii) a successor by merger. No joint venture, partnership, employment or agency relationship exists between you, Oar App or any Oar App Partner as a result of the contract between you and Oar App or use of the Oar App Platform.
18.2 If any provision of this Agreement is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of this Agreement but the legality, validity and enforceability of the other provisions in this Agreement shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of this Agreement. This Agreement constitutes the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter.